Review Policy

At Grey Pottery, we take the authenticity and integrity of our customer reviews very seriously. We have implemented a robust system to detect and deal with fraudulent or spammy reviews. Here's how we ensure the credibility of our reviews:

  1. Automated Filters: We utilize advanced automated filters that analyze various factors to identify potentially fraudulent or spammy reviews. These filters consider factors such as language patterns, repetitive content, and suspicious user behavior.
  2. Manual Review: Our dedicated team of experts manually reviews flagged reviews to ensure their authenticity. They carefully analyze the content, language, and user history to identify any signs of fraud or spam.
  3. User Verification: To maintain the credibility of our reviews, we encourage users to verify their purchases. Verified purchase reviews are given more weightage and are less likely to be flagged as fraudulent or spammy.
  4. Flagging System: We provide an easy-to-use flagging system for our customers. If you come across a review that you suspect to be fraudulent or spammy, you can flag it for our team to review. We appreciate your help in maintaining the authenticity of our reviews.
  5. Strict Policies: We have strict policies in place to prevent any manipulation of our review system. Any attempts to submit fraudulent or spammy reviews are strictly prohibited and may result in account suspension or legal action.
  6. Continuous Monitoring: We continuously monitor our review platform to identify any new patterns or techniques used by fraudsters. This allows us to stay one step ahead and ensure the credibility of our reviews.
  7. Customer Support: If you have any concerns about a review or suspect fraudulent activity, our customer support team is available to assist you. You can reach out to us via phone or email, and we will investigate the matter promptly.

By implementing these measures, we strive to provide our customers with genuine and reliable reviews. We believe in transparency and want to ensure that your shopping experience at Grey Pottery is based on honest feedback from our valued customers.

Grey Pottery Showroom

For More information you can call us on 9927411113